Privacy Policy

Danby Products Limited Privacy Policy

This is the privacy policy for Danby Products Limited and its related companies (including Danby Products Incorporated, ColdTech Commercial and MicroFridge®), referred to as “we” or “us” in this policy. Your privacy is important to us, and we abide by applicable privacy legislation. The purpose of this policy is to inform you what personal information we collect about you, how we use it, whether we disclose it to anybody else, and how you can request access to your personal information.

Personal information means any information about you as defined in applicable privacy legislation.


We are responsible for the personal information under our control and have a designated privacy officer who is responsible for our compliance with this policy and with privacy legislation. If you wish to contact our privacy officer, please do so using one of the following options:


– (519) 837-0536


– (519) 837-0449 Attn. Privacy Officer



You may also contact us by mail at the following address:

Danby Products Ltd
P.O. Box 1778
5070 Whitelaw Road
Guelph ON N1H 6Z9
Attn: Privacy Officer

Danby Products Inc.
P.O. Box 669
Findlay, Ohio 45840
Attn: Privacy Officer


2 Annette Road, Suite 3
Foxboro, MA 02035
Attn: Privacy Officer

What personal information do we collect?

When you purchase a product or service from us, or if you participate in one of our surveys, contests, rebates or promotions we may collect some or all of the following information.
  • Your name, address and telephone number
  • Email address and facsimile number
  • Your occupation
  • Your language preference
  • Credit card information set out in the application for credit form
  • Credit card number or banking information provided during the purchase of an extended warranty
  • Model number and serial number of product purchased
  • Location where product was purchased
  • Original sales receipt(s) or invoice(s) to participate in rebate program


Our web sites use a cookie to track the language and country of choice to provide the proper group of products and services in your language of choice.

If you choose not to allow cookies, you can still use our site, however you will be required to provide information related to country and language preference each time you access the site.


Personal information is protected by security measures appropriate to the nature of the information.

How do we use personal information?

Your personal information is used by us only to provide products and services to you such as:
  1. Extended Warranties – To offer you an extended warranty on your Danby product.
  2. Owner Registration – To collect and store your owner’s registration information for warranty purposes.
  3. Manufacturer Rebates – Collect and store your information for the purpose of validating entitlement to claim and tracking rebates issued.
  4. Delivery of Product – Delivery of your Danby product.
  5. Direct Mail – When you have authorized Danby Products Limited to send you information regarding our products or services.
  6. We may use aggregate or anonymous information which will not be linked to identified individuals for various other uses for ourselves and third parties.

Sharing of information

We do not share your personal information with any third parties except as disclosed in this policy. We do not sell your personal information to third parties. We may provide personal information to our consultants, subcontractors and professional advisers (which shall be bound by privacy obligations) to assist our uses described herein. For example, to delivery services, data entry houses to process owner registrations, and promotional management services to execute rebate programs and issue cheques.

We may also disclose your personal information where we are required or permitted to do so by law.

Access to your personal information

You have a right to access the personal information which we have about you and to request that personal information which you believe to be inaccurate be corrected. If you wish to access your personal information please contact Danby’s privacy officer who will be pleased to assist you.


We may amend this policy from time to time by posting an updated version on our website. If such amendments affect how we use or disclose personal information we already have in a material way, we will obtain consent.

This policy was last updated on August 1, 2014.

We may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) our assets, provided that entity abides by this or a similar privacy policy.

Questions or comments

If you have any further questions or concerns about this Privacy Policy or about the collection, use and disclosure of your personal information by Danby Products Limited please contact Danby’s privacy officer,